The same standard we apply to factory pricing applies to your data: no hidden collection, no undisclosed third parties, no selling of information. This page states plainly what we collect and why.
This website is operated by 21 Ventura LLC ("Ventura", "we", "us"), a limited liability company registered in New Mexico, United States. We are the data controller responsible for the personal data described in this policy.
Privacy contact: oscar@venturavn.com
We collect personal data in two ways, and only these two.
When you submit our factory profile request form, we receive the information you enter into it:
If you email us directly, or send specifications, drawings, or CAD files as part of an enquiry, we receive whatever those messages contain. Please do not send us personal data you do not want us to hold.
This site sets no cookies of its own. We run no analytics, advertising, or visitor tracking. Our hosting provider records standard server logs, which include your IP address; when you submit the enquiry form, our form provider likewise receives your IP address as part of the submission. The third-party providers described in Section 4 receive your IP address as a technical necessity of serving files to your browser.
Under the EU/UK General Data Protection Regulation we must state a lawful basis for each use of your data:
| Purpose | Legal basis |
|---|---|
| Responding to your enquiry and sending the factory profiles you requested | Steps taken at your request prior to entering a contract (Art. 6(1)(b)) |
| Agreeing and exchanging a mutual NDA before releasing confidential factory details | Steps taken at your request prior to entering a contract (Art. 6(1)(b)) |
| Managing an ongoing sourcing project and the resulting factory contract | Performance of a contract (Art. 6(1)(b)) |
| Keeping our site secure and available | Our legitimate interest in operating a functioning website (Art. 6(1)(f)) |
| Meeting tax, accounting, and other legal obligations | Compliance with a legal obligation (Art. 6(1)(c)) |
We do not use your data for automated decision-making or profiling. We will not add you to a marketing list on the basis of a factory profile request.
We never sell, rent, or trade your personal data. It is shared only in the following circumstances:
To display this website correctly, your browser loads styling and font files directly from Google Fonts (Google LLC) and the Tailwind CSS CDN. Making those requests necessarily discloses your IP address to those providers, who may log it. We do not control that logging. Neither provider sets advertising cookies through this site, and we receive no information back from them.
Ventura is a United States company operating on the ground in Vietnam. If you are in the European Economic Area or the United Kingdom, understand that the data you send us is transferred to, stored, and processed in the United States, and — where your enquiry requires it — shared with manufacturers in Vietnam. Neither country has an adequacy decision from the European Commission covering our processing. Where we transfer personal data out of the EEA or UK, we rely on the European Commission's Standard Contractual Clauses, or on the transfer being necessary to perform the contract you have requested with us (Art. 49(1)(b)). You may request details of the safeguards in place by emailing us.
If the GDPR applies to you, you have the right to:
Email oscar@venturavn.com and we will respond within one month. Exercising these rights costs nothing. If you are unhappy with our response, you may complain to your national data protection authority.
If you are a resident of California or another US state with comprehensive privacy legislation, you may request access to or deletion of your personal information, and you may not be discriminated against for exercising those rights. We do not sell your personal information, and we do not share it for cross-context behavioural advertising — so there is nothing for you to opt out of. Use the same contact address above.
This site is served over an encrypted connection, and access to the inbox that receives your enquiry is restricted to the Ventura partners. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security. Please do not send us bank details, passwords, or identity documents by email.
This is a business-to-business service. It is not directed at children, and we do not knowingly collect data from anyone under 16. If you believe a child has sent us personal data, contact us and we will delete it.
If we change how we handle your data, we will update this page and revise the "last updated" date above. Where a change materially affects you, we will contact anyone with an active enquiry directly rather than relying on you noticing the update.